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Telus


Recruitment and retention are HR functions that require strategic thought and planning. While lower unemployment rates, an aging population, and skill shortages are challenging, HR professionals are faced with the additional impact first impressions and gut feelings can have on recruitment success. How can we be aware of our (un)conscious bias and minimize them not only in the recruitment cycle but post hire when making development and compensation decisions?

Join us as we discuss how to prevent unfair, inaccurate judgments that may lead you to overlooking talent, or at worst discrimination. We will also look at what kind of biases influence your decision and how biased hiring and management decisions result in less diverse teams and cost your organization money and talent.

In this presentation, you will: 

  • Establish a foundational understanding of how bias affects decision-making and long-term talent management decisions
  • Explore the impacts of the kinds of biases that impact recruitment and people management
  • Learn about best practices for awareness and overcoming unconscious bias
  • Learn tips to enhance your organizations Diversity and Inclusion strategy


Who should attend: 

All HR Professionals with an interest in ensuring a fair and diverse work force that are passionate about creating a positive culture.

Meet your instructors

Debbie Imboden

A Senior Solutions Specialist with TELUS Employer Solutions, Debbie imbues every project she tackles with her experience, education, and passion for technology. With more than two decades of HR experience in the technology sector, Debbie has supported a broad range of unionized and non-unionized North American organizations of every size, covering a variety of sectors. Debbie possesses a uniquely holistic, end-to-end view of HR and is passionate about helping companies transform their strategy. She holds an undergraduate degree in Physical Geography and Biology, as well as a post-graduate certificate in marketing management and HR Studies completed in 2012. 

Diana Nguyen

TELUS Employer Solutions

Diana is a CPHR candidate and Prosci Change Management-certified HR professional based in Edmonton, Alberta. Her past experience includes recruitment, employee relations, performance management, and training and development at Canada’s largest home furnishings retailer, as well as with a leading North American distributor of shipping supplies. In her current role with TELUS Employer Solutions, Diana provides both internal and external HR support. Strongly committed to driving positive engagement, she leverages her passion for people to make an impact on her organization’s strategic objectives. Diana holds an undergraduate degree in HR from the Northern Alberta Institute of Technology. 

Course Curriculum

    1. Webinar Recording

    2. PowerPoint

    1. Course Survey

About this course

  • 3 lessons
  • 1 hour of video content