Coaching for Performance
Managing, motivating and coaching your staff (1.5 CPD Hours)
Enrollment Expiry: 12 months
Member Exclusive Price - $65!
Non-Member Price - $115
Become a member and get access to exclusive pricing!
Much research has focused on the question: 'what motivates and engages staff''? The consistent answer is the behaviour – and specifically the coaching behaviours – of the manager.
Employees that work for a great manager understand what is expected of them and know when they have done a good job and when they have not. Mistakes are treated as learning opportunities and the manager uses a level of control that makes sense for the employee. Just as importantly, when employees face barriers on the job, the manager makes an honest attempt to understand.
This workshop provides the core skills of a great manager, and makes extensive use of skills practices to lock in learning to the point where it can be readily used back on the job.
Results you can expect:
Key Focus Areas:
Positive Feedback & Recognition
Typical Questions about Feedback
Problem Solving with GROW
One on One Meetings