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The collective bargaining process and the resulting collective agreement are explained in more detail in this course. The various types of provisions affecting management and employees in the workplace are clarified, followed by explanations of the ten most important specific articles in collective agreements. The collective bargaining process is discussed in terms of various overall approaches and the structure and time-frame of the process. Internal dynamics during the successive stages of the process are described. The role and legal regulation of work stoppages, picketing and varying dispute procedures is reviewed. The instructor discusses the grievance and arbitration procedures for resolving contractual disputes and concludes the course by discussing processes for encouraging union-management collaboration and problem solving.

Meet your instructor

Thomas Knight

THOMAS (TOM) R. KNIGHT, Ph.D., CPHRTom Knight received his Master’s and Ph.D. Degrees from the School of Industrial & Labor Relations at Cornell University with a major in collective bargaining, labor history and labor law and minors in organizational behavior and law. Tom’s graduate research experience focused on plant-level labour relations and included a year’s work conducting joint union-management training with Consumers’ Power (Michigan) and the Utility Workers’ Union, AFL-CIO.In 1982 he joined the Sauder School of Business at the University of British Columbia. He is currently an Associate Professor in the Organizational Behaviour & Human Resources Division. He was founding Director of UBC’s Centre for Labour and Management Studies from 1992-1997.Since 1987 Tom has acted as a consultant, trainer and facilitator on a variety of industrial relations and organizational development topics. These have included collective bargaining and negotiations skills, grievance handling and arbitration, joint union-management problem solving, conflict resolution, change management and supervisory leadership. Over the past ten years, Tom’s consulting has emphasized improving employment relations and adopting more constructive approaches in the workplace and labour-management relations. Tom’s clients have spanned a wide range of private sector industries and the major components of the public sector.

Course Curriculum

  • 1

    Chapter 1

    • Collective Bargaining And The Collective Agreement

    • Focus On The Collective Agreement

    • Major Articles Of The Collective Agreement

    • The Collective Bargaining Process

    • Work Stoppages

    • Dispute Resolution

    • Grievances And Grievance Arbitration

    • Union Management Cooperation

  • 2

    Feedback

    • Course Survey