Conference Online 2017 | Breakout Session: From Employee Engagement to Employee Experience
1.0 CPD Hour
Employee engagement has been a hot topic in HR for over a decade. Every leading organization seeks to find ways to engage employees. The research linking engagement to positive outcomes is clear. However, only recently have organizations begun to think deliberately about employee experience. As organizations strive to become the employer of choice in their industries, they are taking steps to attract and retain top talent by fostering an environment and culture that inspires people to join them. It’s not about ping-pong tables and cool furniture, or even CSR policies; it is about developing strategies that lead to job experiences that employers can tout along with more traditional benefits like health insurance and RRSP plans. Right now, only a handful of organizations are thinking deliberately about designing employee experiences. This talk will share what the most progressive organizations such as Netflix, McDonald’s and Airbnb are doing to conceptualize and create a truly great employee experience.
Meet your speaker
Sean Fitzpatrick
Sean Fitzpatrick is President and Founder of TalentMap. Sean has garnered a wealth of experience developing and implementing employee engagement solutions. Over the past 20 years, Sean has worked across Canada and around North America with firms in the financial, healthcare, municipal, educational and energy sectors. His extensive experience across multiple industries gives him a particular insight into how organizations can improve as they grow. Previously, Sean was Vice President of Internet Services at a survey research firm, and he worked as a management consultant implementing the Balance Scorecard for Suncor Energy in Fort McMurray. He has also helped organizations such as Athabasca University, Calgary Airport Authority, Canon Canada, City of Edmonton, Canadian Western Bank, Deloitte, EPCOR Utilities, Erb Transport, Great West Life, McDonald’s Canada, McMaster University and Stantec create and deploy employee surveys that help drive positive change. Sean holds a Bachelor of Commerce, and an MBA from the Richard Ivey School of Business and he is completing his Doctorate in human resources management at Cranfield University in the UK. When he is not working he can be found on the ski hills on the winter and on the lake in the summer teaching his three kids to ski.
Course Curriculum
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PowerPoint
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Video
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Course Survey
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About this course
- 3 lessons
- 1 hour of video content