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Course Description

This program is essential in every organization but often people struggle making decisions effectively. This six-part video series will focus on problem-solving, reality testing and impulse control allowing for structured, analytical and rational decision making. 

When someone is strong in decision making, they do their research and gather the facts first, weighing the pros and cons when necessary. They are able to use a systematic approach to problem-solving and apply emotional information to help, not hurt the process. This helps you avoid making irrational decisions and jumping to decisions that don’t always have a positive outcome or can negatively impact others. 


Learning Objectives

  • Learn an 8-step framework to help you identify the best course to take when solving a problem
  • Explore the importance of thinking big picture and replacing your biased thoughts and/or assumptions.
  • Discover a technique for root cause analysis
  • Adjust your mindset and methodology to think more objectively
  • Gain an understanding of how regulating your emotions will allow you to act more logical and less impulsive

Meet your instructor

Carolyn Stern

Carolyn Stern is the President and CEO of EI Experience—an executive leadership development and emotional intelligence training firm. She is a certified Emotional Intelligence and Leadership Development Expert, Certified Speaking Professional®, corporate trainer, award-winning author, and university professor. Since launching her book, The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn has quickly gained acclaim following her appearances on The Social, CTV Your Morning, Daytime Chicago, Global TV, Slice TV, OWN, Lifetime TV, MovieTime, Prime, and Tubi. Her book was awarded the Axiom Book Award for the Best Business Book in 2023 in the leadership category and the 2022 Foreword INDIES Book of the Year Award in the career category. She has also been featured in various media outlets across the globe, including Forbes, Fast Company, The European Business Review, The Globe and Mail, and Inc.com. Carolyn’s emotional intelligence courses and modules have been adopted by top universities, and she has trained over 40,000 business leaders across the continent in highly regarded corporations.

Course Curriculum

    1. Get Started!

    2. Read Me

    3. Learning Guide

    4. Life Learning Guide

    1. 1. Introduction

    2. 2. Introduction of Decision Making Composite

    3. 3. Problem Solving

    4. 4. Reality Testing

    5. 5. Impulse Control

    6. 6. Conclusion

    7. You're Almost There...

    8. Final Exam

    1. Minor Program - Decision Making survey

About this course

  • 13 lessons
  • 0 hours of video content