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Course Description

Get Unstuck and Empowered with Emotional Intelligence is a mini-series that empowers you to be a better you. Taking just two hours out of your day, this 6-part video program is designed to introduce emotional intelligence and provide basic strategies to improve effectiveness both professionally and personally. 


Throughout the six video lessons we’ll be covering 5 of the 15 emotional intelligence competencies from the EQ-i 2.0 model such as emotional self-awareness, assertiveness, empathy, impulse control, and stress tolerance, and then tying these emotional intelligence skills together in a meaningful way.


Learning Objectives

  • Build a foundational understanding of emotional intelligence
  • Discover how to identify your emotional state using the emotions autopsy technique
  • Enhance your assertiveness through the four-step model of empathetic communication
  • Learn nine ways to build your empathy
  • Discover five tips to manage your impulse control
  • Improve your stress tolerance by analyzing five stress management techniques

Meet your instructor

Carolyn Stern

Carolyn Stern is a successful entrepreneur who specializes in helping professionals get unstuck. As a life-long learner and academic, Carolyn is a university professor, corporate trainer, certified Emotional Intelligence and Leadership Development Expert, author and professional speaker. She combines real-world experience as both a business leader with more than two decades as a trainer and educator. Carolyn’s focus and passion have been on teaching emotional intelligence, leadership and team building in the workplace. She drives individuals and corporations to learn how to connect authentically, communicate effectively and thrive collectively by interweaving emotional intelligence along the way. Due to her undeniable passion for all things EQ, she also launched a new division of her business called EI Experience, which provides executive leadership development and emotional intelligence training for all management levels and businesses of all sizes and scope. They offer a combination of Leadership Assessments, Private and Group Coaching Sessions, Live Training Workshops, Online Programs, Off-Site Retreats, and Inspirational Keynote Presentations that come in recommended packages or can be customized to the needs of your organization. Since launching EI Experience in 2017, Carolyn Stern has helped more than 20,000 business leaders leverage their emotional intelligence skills to connect with their diverse workforce and develop high-performing, committed and collaborative teams. As a professor with the School of Business at Capilano University, Carolyn pioneered the integration of Emotional Intelligence into Capilano’s business curriculum, making it one of only a few post-secondary institutions in the world to do so, following Yale’s Centre for Emotional Intelligence. Carolyn holds a Bachelor of Commerce, Marketing, a Bachelor of Education, Business Education and a Post-Baccalaureate Diploma in Primary Education from the University of British Columbia. She has also earned a Post-Baccalaureate Diploma in International Business from the University of Copenhagen in Denmark and completed a Master of Arts in Leadership from Royal Roads University. Lastly, she is a Certified Facilitator in the area of Emotional Intelligence with MHS Inc.

Course Curriculum

    1. Get Started!

    2. Read Me

    3. Video 3 Learning Guide

    4. Video 4 Learning Guide

    5. Video 5 Learning Guide

    6. Video 6 Learning Guide

    7. Mini Class Life Learning Guide

    1. Assertiveness - Giving Yourself a Voice

    2. Empathy - Walking in Someone Else's Shoes

    3. Impulse Control - You're In Charge

    4. Stress Tolerance - Rolling with the Punches

    5. You're Almost There...

    6. Final Exam

    1. Mini Class - Get Unstuck and Empowered with Emotional Intelligence survey

About this course

  • 19 lessons
  • 0 hours of video content