CPHR BC & Yukon

Thank you to our sponsor, WorkTango:

Description:

Join 2025 Top 100 Global Employee Experience Influencer Rob Catalano to discover how to create a superior employee experience in 2026. He will show you how a modern Employee Voice strategy is essential for building an inspired and engaged workforce, especially during uncertain times. 

Discover key trends, how technology has transformed surveys, and the essential mindsets needed to turn feedback into action. Walk away with a winning approach to empower your people and drive business success.

Learning Objectives: 

• Why a robust Employee Voice & Survey strategy is crucial for both improving the employee experience and creating organizational resilience, especially during times of change. 
• Key trends and effective strategies for modern employee listening approaches resulting in action, and how to implement a winning approach. 
• How technology has transformed employee surveys, enabling more dynamic and actionable feedback processes. 
• Essential mindsets for driving cultural change, supported by real-world company examples.

Who should attend: 

This session is designed for HR and business leaders, including HR Executives, Directors, and Managers, People Operations Leaders, and Employee Experience or Organizational Development leaders. It’s also highly relevant for anyone owning or interested in culture and engagement. 

The content is applicable to any industry, whether online or offline, and is valuable for both local Canadian and global companies.

***

WorkTango's Active Listening Strategy is a modern approach to employee feedback that goes beyond traditional, infrequent surveys. Instead of just "listening," it's about a continuous, structured process to collect, understand, and respond to what employees are saying. It creates a feedback loop where action is visible, and employees know their voices matter. 

The strategy emphasizes a continuous cycle, often referred to as a "flywheel," with three main phases: 

• Ask: Capturing feedback from employees through various channels like engagement surveys, pulse checks, and lifecycle surveys (for new hires, stay interviews, and exit feedback). 
• Aha: Analyzing the data to uncover "aha!" moments—prioritized areas for improvement—including both quantitative scores and the qualitative "why" behind them. 
• Act: Taking what is learned to drive meaningful change. This is the most crucial step, as listening without action doesn't work.