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Course Description

Our Mastery Program: Leading with Emotional Intelligence - does more than scratch the surface — it digs deep into understanding your emotional makeup, motives, and strengths and weaknesses. In today's day and age, soft skills are just as, if not more, important than hard skills. Learning to lead with emotional intelligence and becoming aware of your emotions and those of others are vital skills to be successful personally and professionally. 

Leaders typically possess superior technical abilities; however, this is only one-half of the equation required to increase the success of your organization. Leaders must focus on the skills necessary to work with others and get the best results from their teams. 

Authentic leadership is about inspiring, motivating and igniting passion in others. Leveraging your emotional intelligence means exceptional self-awareness, better control of your actions, and more empathy for others. Increased emotional intelligence can also help individuals manage stress better, build healthier relationships, and be more successful in work and life. 

After completing this Mastery Program, you will walk away with amplified strengths and the tools to manage the hurdles life throws at you, clearing the path for your true potential to emerge as an effective and influential leader. We will work through the EQ-i 2.0 model developed by Multi-Health Systems, consisting of 15 emotional intelligence competencies within five composite scales - Self Perception, Self Expression, Interpersonal, Decision Making, and Stress Management. You will learn how to leverage the competencies to help you tackle stress, reduce emotional reactivity and have fewer consequences.

Training is delivered across 34 video lessons, exercises, activities, and concurrent knowledge checks to test comprehension and ensure an all-inclusive learning and developmental experience that stays with you well beyond this training program.

Learning Objectives

  • Fast track your growth and learn how emotional intelligence impacts you professionally and personally.
  • Elevate your leadership effectiveness by recognizing your emotional intelligence gaps.
  • Maximize your leadership strengths and unlock your development opportunities with emotional intelligence.
  • Take your skills from the classroom to the boardroom with hands-on techniques to build your leadership confidence. 
  • Learn the why behind your actions and uncover the internal obstacles that get in your way of being an effective leader.
  • Learn to recognize the impact of how your emotions show up in the organization and affect those around you. 
  • Communicate with impact to build trust, enhance morale and employee satisfaction, improve innovation and productivity, and maintain strong working relationships at all levels of an organization.
  • Unlock your interpersonal skills by learning how to foster trust, empathy and compassion across your organization to enhance productivity and move projects forward.
  • Enhance your strategic decision-making skills by thinking objectively and regulating your emotions.
  • Learn to embrace the unfamiliar and recognize your triggers by developing your stress management skills 
  • Cultivate applicable strategies that help you navigate through challenging situations at work.

Meet your instructor

Carolyn Stern

Carolyn Stern is the President and CEO of EI Experience—an executive leadership development and emotional intelligence training firm. She is a certified Emotional Intelligence and Leadership Development Expert, Certified Speaking Professional®, corporate trainer, award-winning author, and university professor. Since launching her book, The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn has quickly gained acclaim following her appearances on The Social, CTV Your Morning, Daytime Chicago, Global TV, Slice TV, OWN, Lifetime TV, MovieTime, Prime, and Tubi. Her book was awarded the Axiom Book Award for the Best Business Book in 2023 in the leadership category and the 2022 Foreword INDIES Book of the Year Award in the career category. She has also been featured in various media outlets across the globe, including Forbes, Fast Company, The European Business Review, The Globe and Mail, and Inc.com. Carolyn’s emotional intelligence courses and modules have been adopted by top universities, and she has trained over 40,000 business leaders across the continent in highly regarded corporations.

Course Curriculum

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About this course

  • 1 lesson
  • 0 hours of video content