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Course Description

This minor program will cover the final three emotional intelligence competencies from the EQ-i 2.0® model - flexibility, stress tolerance and optimism. All three work together cohesively to create more effective stress management practices while managing and controlling your emotions in challenging situations. Having strong stress management is the ability to easily adapt when the situation is unfamiliar and unpredictable. 

Being flexible in these situations means you are able to deal effectively and appropriately with the emotions you are feeling when faced with change. This helps you step out of your comfort zone, and excel in stressful situations. Your flexibility directly impacts your stress tolerance and optimism which are key competencies that are apart of the foundational leadership capabilities of insight and innovation.


Learning Objectives

  • Explore how changing the context of your environment impacts a flexibility shift in your mind

  • Understand the difference between accepting and approving of change and how that impacts your flexibility

  • Recognize how much outside-of-work stress-relieving activities impact your ability to tolerate stress

  • Accept that pessimism and negativity are a waste of time 

  • Discover 10 steps that will help you avoid negative thought patterns

Meet your instructor

Carolyn Stern

Carolyn Stern is the President and CEO of EI Experience—an executive leadership development and emotional intelligence training firm. She is a certified Emotional Intelligence and Leadership Development Expert, Certified Speaking Professional®, corporate trainer, award-winning author, and university professor. Since launching her book, The Emotionally Strong Leader: An Inside-Out Journey to Transformational Leadership, Carolyn has quickly gained acclaim following her appearances on The Social, CTV Your Morning, Daytime Chicago, Global TV, Slice TV, OWN, Lifetime TV, MovieTime, Prime, and Tubi. Her book was awarded the Axiom Book Award for the Best Business Book in 2023 in the leadership category and the 2022 Foreword INDIES Book of the Year Award in the career category. She has also been featured in various media outlets across the globe, including Forbes, Fast Company, The European Business Review, The Globe and Mail, and Inc.com. Carolyn’s emotional intelligence courses and modules have been adopted by top universities, and she has trained over 40,000 business leaders across the continent in highly regarded corporations.

You may also be interested in these course bundles...

  • Emotional Intelligence and Personal Leadership Bundle
  • Emotional Intelligence and Organizational Leadership Bundle



Course Curriculum

    1. Get Started!

    2. Read Me

    3. Learning Guide

    4. Life Learning Guide

    1. 1. Introduction

    2. 2. Introduction of Stress Management Composite

    3. 3. Flexibility

    4. 4. Stress Tolerance

    5. 5. Optimism

    6. 6. Conclusion

    7. You're Almost There...

    8. Final Exam

    1. Minor Program - Stress Management survey

About this course

  • 13 lessons
  • 0 hours of video content