Developing your Stress Management

Carolyn Stern's Minor Program (3.0 CPD Hours)

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Course Description

This minor program will cover the final three emotional intelligence competencies from the EQ-i 2.0® model - flexibility, stress tolerance and optimism. All three work together cohesively to create more effective stress management practices while managing and controlling your emotions in challenging situations. Having strong stress management is the ability to easily adapt when the situation is unfamiliar and unpredictable. 

Being flexible in these situations means you are able to deal effectively and appropriately with the emotions you are feeling when faced with change. This helps you step out of your comfort zone, and excel in stressful situations. Your flexibility directly impacts your stress tolerance and optimism which are key competencies that are apart of the foundational leadership capabilities of insight and innovation.

Learning Objectives

  • Explore how changing the context of your environment impacts a flexibility shift in your mind

  • Understand the difference between accepting and approving of change and how that impacts your flexibility

  • Recognize how much outside-of-work stress-relieving activities impact your ability to tolerate stress

  • Accept that pessimism and negativity are a waste of time 

  • Discover 10 steps that will help you avoid negative thought patterns

Carolyn Stern
Carolyn Stern
Head Instructor

Meet your instructor

Carolyn Stern is a successful entrepreneur who specializes in helping professionals get unstuck. As a life-long learner and academic, Carolyn is a university professor, corporate trainer, certified Emotional Intelligence Expert, author and professional speaker.

Carolyn’s focus and passion have been on teaching emotional intelligence, leadership and team building in the workplace. She drives individuals and corporations to learn how to connect authentically, communicate effectively and thrive collectively by interweaving emotional intelligence along the way.

Due to her undeniable passion for all things EQ, she also recently launched a new division of her business called EI Experience, which is a comprehensive learning and development experience for corporations.

They offer a combination of EQ Assessments, Private and Group Coaching Sessions, Live Training Workshops, Online Programs, Off-Site Retreats, and Inspirational Keynote Presentations that come in recommended packages or can be customized to the needs of your organization.

Carolyn holds a Bachelor of Commerce, Marketing, a Bachelor of Education, Business Education and a Post-Baccalaureate Diploma in Primary Education from the University of British Columbia. She has also earned a Post-Baccalaureate Diploma in International Business from the University of Copenhagen in Denmark and completed a Master of Arts in Leadership from Royal Roads University. Lastly, she is a Certified Facilitator in the area of Emotional Intelligence with MHS Inc.

If you would like to learn more about Carolyn’s businesses, please visit:

You may also be interested in these course bundles...

  • Emotional Intelligence and Personal Leadership Bundle
  • Emotional Intelligence and Organizational Leadership Bundle

What's included?

6 Videos
1 Quiz
1 Survey
2 Texts
3 PDFs